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All of our HID kits come with a 15 month warranty.
WARRANTY COVERAGE ON BULBS
Bulbs are free warranted for a period of 15 Months from the date of the purchase. Warranty does not cover breakage due to improper installation, shipping or handling.
WARRANTY COVERAGE ON BALLASTS
Ballasts and igniters are covered by the free warranty for a period of 15 months from the purchase date.
RETURNS/EXCHANGES
The purchaser has 7 business days to file a return from the date the item was signed for/received. Any and all returns will result in a 20% restocking fee, no exclusions. If you purchase an item that is not compatible with your automobile, you are still liable for the restocking fee. Shipping is non-refundable. You will also need to send a note or piece of paper with your order #, or copy of your receipt and let us know the details of the return, or else we will not know what is going on.
EXCLUSIONS
Any defects resulting from water damage, fire, acts of nature, misuse, abuse, modification, improper installation, vehicle crash, or any type of impact. Any modification to the system or operating on a vehicle with a damaged headlight housing, will void the warranty.
HIDKITZ.COM will not be responsible for damages to automobiles resulting from the use, misuse, or inability to use a HIDKITZ.COM product.
REPAIR OR REPLACEMENT
If a product is suspected of being defective, please contact us as soon as possible to try to resolve any problems before they escalade. The returned product will be inspected by the manufacturer. If the product is found to be defective and covered by this Warranty, it will be repaired or replaced at the manufacturer's option. Any charges accrued for removal, installation, or reinstallation will not be covered by this warranty.
All claims will be thoroughly considered and you will be contacted promptly with a resolution. All e-mails will be responded to within 1-2 business days. Thank you for shipping with us.
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